Privacy Policy

1.1 Personal Information
When you register for our services, we may collect your name, email address, phone number, billing address, and payment information.

1.2 Usage Data
We automatically collect information about how you interact with our services, including call logs, call duration, IP addresses, browser type, device information, and access times.

1.3 Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage cookie preferences through your browser settings.

2.1 To provide, maintain, and improve our VoIP and communication services.

2.2 To process transactions and send related billing information.

2.3 To communicate with you about updates, promotions, and support inquiries.

2.4 To detect, prevent, and address fraud, abuse, and technical issues.

2.5 To comply with legal obligations and enforce our terms of service.

3.1 We do not sell your personal information to third parties.

3.2 We may share information with trusted service providers who assist us in operating our services, subject to confidentiality agreements.

3.3 We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Stellar Galaxy, our users, or the public.

4.1 We implement industry-standard security measures, including encryption, firewalls, and secure server infrastructure, to protect your personal data.

4.2 While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5.1 Call recordings and voicemail messages are automatically deleted after 90 days.

5.2 Call Detail Records (CDRs) are retained for 12 months.

5.3 Account information is retained for as long as your account is active or as needed to provide services and comply with legal obligations.

6.1 You have the right to access, correct, or delete your personal data at any time by contacting our support team.

6.2 You may object to or restrict the processing of your personal data.

6.3 You have the right to data portability — to receive your data in a structured, commonly used format.

6.4 You may withdraw consent for data processing at any time where consent is the legal basis.

6.5 You have the right to lodge a complaint with a supervisory authority.